SERVICE AREA 03 · WORKFORCE DEVELOPMENT
Mentorship, Field Training & Competency Development
We help hospitals, EMS organizations, and clinical services build structured systems for onboarding, supervised development, competency assessment, and continuing professional growth. Programs are designed around the work employees actually perform and the standards their organization is responsible for maintaining.
Three distinct development roles
- Mentorship supports sustained professional development and career growth.
- Preceptorship supports supervised transition into a role or clinical environment.
- Field Training Officer (FTO) programs provide structured field-based onboarding, observation, feedback, and progression, particularly in EMS and transport settings.
Program design and assessment
The organization’s clinical and educational leaders define the required performance and approve the program. Support may include:
- Mentor, preceptor, and FTO selection criteria and evaluator development
- Staged orientation, role-specific competency matrices, assessment rubrics, and supervised practice
- Simulation, case review, progress reviews, remediation pathways, and periodic reassessment
- Professional communication, handoffs, escalation, equipment use, documentation, clinical judgment, patient safety, and leadership behaviors relevant to each role
- Transparent assessment criteria, assessor consistency, participant feedback, and appropriate confidentiality
Low-frequency, high-risk experience
For low-frequency, high-risk events, organizations may consider an approved combination of simulation, supervised learning, case review, and appropriate role rotation. Case volume alone does not establish competence.
Example deliverables
- Program handbook and orientation pathway
- Competency matrix, observation forms, and assessment criteria
- Mentor, preceptor, or FTO development package
- Progress-review process and implementation plan
Scope and governance
Programs are developed with the organization’s clinical and educational leadership. Final authorization to practice, employment decisions, and institutional competency sign-off remain with the responsible organization and applicable authorities. MOST does not advertise statutory certification, accreditation, or new professional privileges.
Discuss Your Project
Scope, deliverables, responsibilities, confidentiality, and commercial terms are agreed before work begins.
Discuss Your Project
Tell us about your institution, your priority, and the result you want to achieve. We will review the opportunity and discuss a suitable starting point.
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Let’s discuss your project
Please do not submit patient-identifiable information, sensitive operational plans, classified information, or unnecessary professional documents through this general inquiry form.
What to expect: We will review the information and follow up regarding appropriate next steps.